Challenges were solved quickly due to huge efforts and good cooperation!
It is noon on Friday, 1 March 2024. We are seated in a lecture hall filled up to the brim with enthusiasts, anxiously awaiting the moment. The moment that has been worked on for months, maybe even years. The time has come: UMC Utrecht goes live with HiX 6.3 standard content.
Hoewel je zou denken dat een implementatie bij een ziekenhuis dat al bekend is met het EPD HiX een “eenvoudige” overgang zou zijn, blijkt de praktijk anders. Het UMC Utrecht werkt inderdaad al jaren met HiX, het EPD-systeem dat ze in 2016 als maatwerk in gebruik hebben genomen en daar zit de uitdaging. Het maatwerk waar jarenlang aan gewerkt is, zit vol technische, volmaakte oplossingen die perfect aansluiten bij het proces van de zorgprofessionals. Voldoet de standaard content van HiX daar wel aan? En hoe speelt de standaard content in op de meerdere ziekenhuislocaties binnen het UMC Utrecht? Allemaal vraagstukken waar maandenlange voorbereidingen aan vooraf zijn gegaan.
Likewise, our consultant Joeri Kerssies has been involved in this. In recent months, he has been busy implementing the care processes within Dialysis and Endoscopy. Challenges such as process harmonisation, links to subsystems and machines, and complex set-up within the EPR come to the surface.
Joeri looks back on the implementation with satisfaction. ‘When you see how hard everyone has worked within the project, it makes you proud. Consequently, you know for sure that it's going to work out and you're ready to go live. This was indeed the case. During the first days of going live, I was able to speak to many happy end-users. Of course, there were some challenges now and then, but thanks to the huge efforts and good cooperation, even those problems were quickly solved", says Joeri.
Now, a few weeks after going live, the pressure is starting to ease and healthcare professionals are becoming increasingly familiar with the new EHR. A good time to evaluate and recharge, so that after the summer the next phase can start in which the processes in and around the EHR will be optimised.